Pros: Plug and play, easy as heck to use.Ĭons: There are 14 year old employees at MacDonalds that offer a more refined customer service experience than these guys. Their responses thus far show that they could not care less about their customers, so why even bother responding at all? They would probably save more time just helping you out rather than responding defensively to every email one sends, or even better they could probably save time and money by just not responding at all. You ask for advice on how to configure their product and you're met with sarcasm and zero help. They mean to absolve themselves of any and all responsibility from the moment you buy. What have you changed that now everything seems to be upside down, please?
Tom, with your purchase, you expressly confirmed with a checkmark that everything is running smooth. This is significantly slowing down my workflow, as I’m regularly having to double back on myself in order to edit mistakes made due to the input delays. It takes the Mac a few seconds to register that caps lock has been turned on and it will also on occasion register that I’m holding down a key when I’m not. One thing I am experiencing that maybe you can help me with is a delay with input from the keyboard. I bought it up with their "customer support" and this was the outcome: I bought this product yesterday, and for some reason the way that my PC talks to my Mac has deteriorated in quality since then. I know there is a trick when plugging a lighting cable into the mouse connected to mac that it will automatically connect, but the problem would be going back to windows, once it has been connected and synced to the Mac it doesn’t automatically connect back to my windows device.Overall Opinion: Customer support is abysmal. Is there anyway to use my Magic Mouse 2 on both devices without having one device powered off? It seems that when I “connect” to one device it will try to connect to that last device, which makes it difficult when its your only input method to select Bluetooth options. I have a USB wireless keyboard so whenever I switch devices I also switch the usb receiver, change the input on my monitor from HDMI to USB C (vice versa) and then use a separate mouse for each device. I have searched, and it looks like the one app that came up was Synergy, however I only have one monitor so this will not work for me.
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